Privacy Policy
1.Scope
- a.How we collect, use, share, and protect personal information when you visit our Site, purchase, or interact with us.
2.Information We Collect
- a.Identifiers: name, email, phone, billing/shipping address, IP, device IDs.
- b.Commercial info: products viewed, cart, orders, returns.
- c.Payment info: processed by our payment processor; we don’t store full card numbers.
- d.Internet activity: pages viewed, referral URLs, timestamps, cookies.
- e.Communications: emails, support messages, reviews, UGC.
- f.Optional: marketing preferences; SMS consent.
3.How We Collect
- a.From you (checkout, forms, account).
- b.Automatically via cookies, pixels, analytics.
- c.From third parties (payment processors, marketing/ads platforms, shipping carriers).
4.Use of Information
- a.Fulfill orders; process payments; deliver products.
- b.Operate, secure, and improve the Site/services.
- c.Customer support and account management.
- d.Personalize content/recommendations.
- e.Marketing/advertising (email, SMS, retargeting) with consent where required.
- f.Analytics, debugging, fraud prevention, legal compliance.
5.Cookies and Tracking
- a.We use cookies/pixels for functionality, analytics, and ads.
- b.Manage via browser settings and our cookie banner (if implemented).
- c.Some features may not work without certain cookies.
6.Sharing of Information
- a.Service providers: Shopify, payment processors, shipping/logistics, analytics (e.g., Google), marketing (e.g., Klaviyo), customer support tools.
- b.Advertising partners for retargeting/measurement (subject to consent where required).
- c.Business transfers: merger, acquisition, asset sale.
- d.Legal/safety: to comply with law or protect rights/security.
- e.We don’t sell personal information for money; some sharing may be “targeted advertising” or a “sale” under certain laws (see Your Rights).
7.Retention
- a.Kept as long as needed for the above purposes and legal/financial obligations, then deleted or de-identified.
8.Security
- a.Reasonable administrative, technical, and physical safeguards. No system is 100% secure.
9.Your Choices
- a.Email: use the unsubscribe link or contact us.
- b.SMS: reply STOP to opt out, HELP for help; message/data rates may apply.
- c.Cookies/ads: adjust browser settings; use industry opt-outs (NAI/DAA/YourOnlineChoices).
- d.Account info: update via your account or contact us.
10.Your Rights
- a.GDPR/UK: access, rectification, erasure, restriction, portability, objection; lodge a complaint with a supervisory authority.
- b.CCPA/CPRA (California): know/access, delete, correct, opt out of sale/sharing, limit use of sensitive info, non-discrimination.
- c.To exercise: email support@combatcovers.com. We’ll verify requests and honor authorized agent requests as permitted.
11.International Transfers
- a.If data is transferred outside your region, we use lawful mechanisms (e.g., SCCs) and appropriate safeguards.
12.Children’s Privacy
- a.Not directed to children under 13 (or as defined by local law). We don’t knowingly collect their data.
13.Third-Party Sites and Services
- a.Not responsible for third-party privacy practices. Review their policies (e.g., Shopify, Klaviyo, Google).
14.Changes to this Policy
- a.We may update this Policy; the Effective Date shows the latest version.
15.Contact
- a.Privacy inquiries or rights requests: support@combatcovers.com; mailing: Combat Covers LLC, United States.